Your satisfaction is very important to us. We proudly guarantee all our products in their quality and performance. If a purchase fails to meet your expectations within 30 days of its delivery, we will gladly exchange or refund the item, at no additional cost, once it has been returned to us.  All returned products must be in their original packaging and in resaleable condition.

Before returning any items, please contact us by email at [email protected] or by phone at 1-866-782-9220.


Customer please note:  VetScribe Solutions, Ltd. cannot warrant against the scratching of painted surfaces or the loss of rhinestones on any of our rags, which is anticipated over the normal course of use of the tags.